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Earnings call: Associated Banc-Corp reports steady Q1 growth, eyes future gains

EditorAhmed Abdulazez Abdulkadir
Published 04/30/2024, 05:56 PM
© Reuters.
ASB
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Associated Banc-Corp (NYSE: NYSE:ASB) has revealed its first quarter 2024 earnings, showcasing growth in key areas including household numbers, loans, and core customer deposits. The company is executing its strategic plan, aiming to acquire customers, deepen relationships, and enhance returns. With a disciplined credit approach and local market resilience, Associated Banc-Corp is optimistic about the impact of its growth initiatives set to materialize in late 2024 and into 2025.

Key Takeaways

  • Associated Banc-Corp reported positive household, loan, and core customer deposit growth in Q1 2024.
  • Mike Lemons joined the commercial team in Minnesota, reflecting the company's expansion efforts.
  • Digital enhancements and staff training investments are underway to attract new customers.
  • The company forecasts loan growth of 4-6%, deposit growth of 3-5%, and net interest income growth of 2-4% for 2024.
  • Net interest income and margin have increased, while non-interest income saw a slight decrease.
  • The company is maintaining expense discipline with an expected non-interest expense growth of 2-3% for 2024.
  • Credit quality remains stable with a slight increase in the allowance for credit losses.

Company Outlook

  • Full impact of growth initiatives anticipated in H2 2024 and into 2025.
  • Continued focus on customer acquisition, relationship deepening, and return enhancement.
  • CET1 ratio remains within target range, indicating financial stability.
  • Loan diversification and decreased reliance on low-yielding assets are strategic priorities.

Bearish Highlights

  • Non-interest income has decreased slightly, with an expectation of 0-2% compression in 2024.
  • A net decrease in CET1 was reported due to higher long-term rates, although it rebounded in Q1.

Bullish Highlights

  • Strong growth in mass affluent and private wealth segments.
  • Auto loan portfolio showing promising growth and yield above 7%.
  • Positive outlook for commercial loan demand and investment appetite among customers.
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Misses

  • Loan balances decreased by $583 million on a quarterly average basis.
  • Despite a period-end increase, the overall reduction in loan balances may raise concerns.

Q&A Highlights

  • The company expects deposit growth primarily from consumer accounts, with a focus on non-interest-bearing deposits.
  • Marketing and technology expenses, as well as hiring, will lead to a slight increase in expenses in the coming quarters.
  • Associated Banc-Corp's exposure to the trucking and transportation industry is minimal and considered low risk.

In conclusion, Associated Banc-Corp has demonstrated a solid start to 2024 with strategic hires, such as Mike Lemons, and investments in digital and staff training to bolster customer acquisition. The company's conservative approach to credit and commercial real estate loans, especially in the Midwest, has positioned it well amidst uncertain macroeconomic conditions. With a clear strategic plan and disciplined execution, Associated Banc-Corp is poised for continued growth in the latter part of the year and beyond.

InvestingPro Insights

Associated Banc-Corp's recent earnings report reflects a company on the move, with a strategic plan that is showing early signs of success. To add further context to this narrative, let's delve into some real-time data and InvestingPro Tips that shed light on the company's financial health and market position.

InvestingPro Data:

  • Market Cap (Adjusted): $3.26 billion USD
  • P/E Ratio (Adjusted) for the last twelve months as of Q1 2024: 21.93
  • Revenue Growth (Quarterly) for Q1 2024: -6.06 %

These metrics suggest that while the company is trading at a relatively stable earnings multiple, there is a notable contraction in quarterly revenue growth. This could be indicative of the challenges faced in the current economic environment, yet it's worth noting that the company's market capitalization remains robust.

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InvestingPro Tips:

1. Associated Banc-Corp has a commendable track record of raising its dividend for 12 consecutive years and has maintained dividend payments for an impressive 50 consecutive years, signaling a strong commitment to shareholder returns.

2. The company is trading near its 52-week high, reflecting investor confidence and a large price uptick over the last six months, which aligns with the company's positive outlook and growth initiatives.

These InvestingPro Tips highlight the company's consistent shareholder value proposition and current market sentiment, which could be particularly relevant for investors considering the stock's potential. With analysts predicting profitability this year and a profitable performance over the last twelve months, the forward-looking statements in the article are supported by a history of financial stability.

For readers interested in a deeper dive into Associated Banc-Corp's financials and market performance, there are additional InvestingPro Tips available at https://www.investing.com/pro/ASB. And remember, for those looking to subscribe to a yearly or biyearly Pro and Pro+ subscription, use coupon code PRONEWS24 to get an additional 10% off. With this subscription, you will have access to numerous other InvestingPro Tips that can inform your investment decisions.

Full transcript - Associated Banc-Corp (ASB) Q1 2024:

Operator: Good afternoon, everyone, and welcome to Associated Banc-Corp's First Quarter 2024 Earnings Conference Call. My name is Paul, and I will be your operator today. At this time, all participants are in a listen-only mode. We will be conducting a question-and-answer session at the end of this conference. Copies of the slides that will be referenced during today's call are available on the Company's website at investor.associatedbank.com. As a reminder, this conference is being recorded. As outlined on Slide 1, during the course of the discussion today, management may make statements that constitute projections, expectations, beliefs or similar forward-looking statements. Associated's actual results could differ materially from the results anticipated or projected in any such forward-looking statements. Additional detailed information concerning the important factors that could cause Associated's actual results to differ materially from the information discussed today is readily available on the SEC website in the Risk Factors section of Associated's most recent Form 10-K and subsequent SEC filings. These factors are incorporated herein by reference. For a reconciliation of the non-GAAP financial measures to the GAAP financial measures mentioned in this conference call, please refer to Pages 24 and 25 of the slide presentation and to Pages 8 and 9 of the press release financial tables. Following today's presentation, instructions will be given for the question-and-answer session. At this time, I would like to turn the conference over to Andy Harmening, President and CEO, for opening remarks. Please go ahead, sir.

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Andrew Harmening: Well, good afternoon, everyone, and welcome to our first quarter earnings call. I'm Andy Harmening, and I'm joined this afternoon by our Chief Financial Officer, Derek Meyer; and our Chief Credit Officer, Pat Ahern. I'll kick things off by sharing some highlights from the quarter. From there, Derek will provide a few updates on our margin, our income statement and capital trends, and Pat will cover up on an update on the credit. Now, as we entered 2024, we've had two key themes in mind. First, the resilience of our local markets in the phase of macro uncertainty and then continuing to drive our strategic plans by acquiring customers, deepening relationships, and enhancing our return profile. While recent economic data has clouded the macro outlook over the remainder of the year, we are encouraged by the resilience we've seen in our Midwestern footprint where unemployment levels in Wisconsin and Minnesota remain at or below 3%. The consumer remains relatively healthy despite rising prices and our commercial customers continue to explore investments in their businesses while remaining vigilant about the challenges posed by the current environment. Also, giving us confidence is our disciplined approach to credit. We've anchored ourselves in stable Midwestern markets and we developed a diversified CRE portfolio with limited exposure to key pressure points such as rent controlled multifamily or downtown office properties. Given the pressures from elevated rates, we have continued to see signs of normalization in the portfolio, but has been on a case-by-case basis. We have yet to see any meaningful negative trends concerning specific asset classes or geographies. With that said, our team has remained disciplined, methodically reviewing our portfolios on a regular basis to ensure we are rating appropriately and staying ahead of any issues that may emerge down the road. All of these factors have enabled our company to remain front footed on executing our strategic plan. Since I joined the company three years ago, we've generated significant momentum. We've bolstered our leadership team with several key hires across the bank. We've continued to add talented commercial RMs throughout the footprint, and we have significantly elevated the customer experience for our retail and small business customers by deploying several product upgrades and modernizing our customer-facing digital experiences. These efforts are driving results across the company. Our customer satisfaction scores have continued to improve to historically high levels. And earlier this month, we were recognized by J.D. Power, who named us number one for retail banking satisfaction in the Upper Midwest. Our colleague engagement scores have also improved as we'd advanced our plans. We were recently named a winner of the 2024 Top Workplaces in the USA Award, while also winning five Energage awards for cultural excellence. We believe the foundation of a successful company starts with happy customers and happy colleagues, and we can see evidence that we are on the right track. Importantly though, our efforts have also translated to results that have direct impact on our bottom line. Here in Q1, we saw positive household growth across the bank after several years of downward trends in organic numbers, and we again delivered broad-based loan growth and core customer deposit growth for the quarter, both of which enable us to remix our balance sheet and improve our return profile over time. To build on this organic growth momentum, we are hard at work executing Phase 2 of our strategic plan originally announced in November. With several key hires, product launches, and other initiatives already completed in the past 180 days, we remain on track with our plans. We expect the full impact of these actions in Phase 2 to be realized in the second half of 2024 and into 2025. As we look forward, we are encouraged by the early results from our plan, but we expect to make additional progress as we move throughout the year. While macro question marks remain, we feel well positioned due to our foundation discipline around credit and expenses. Tailwinds from growth initiatives already completed and incremental momentum from Phase 2. We are on track towards providing a stronger future for our company and importantly our key stakeholder group as well. With that, I'd like to walk through some of the financial highlights for the first quarter beginning on Slide 2. On a diluted GAAP basis, we posted earnings of $0.52 per share here in Q1, demonstrating the underlying strength of our core earnings profile and what has been a challenging operating environment for the industry. We continue to remix both sides of the balance sheet by executing on initiatives that help us lower our funding costs and improve our liquidity position, while also improving earning asset yields. On the funding side, we are focused on driving core customer deposit growth, and here in Q1, we accomplished that by adding customer deposits for the third consecutive quarter. Specifically, core customer deposits grew by 2% during the first quarter. These results were boosted somewhat seasonally, but the growth was also a reflection of the momentum we've generated through our organic growth strategy. Across the bank, we've now added $1.4 billion of core customer deposits since the midpoint of 2023. This emphasis on core customer funding sources has also enabled us to draw down on our wholesale funding by another 5% during Q1. During the quarter, we also grew period end loans by $278 million led by steady growth in our prime/super prime auto portfolio and emerging C&I growth. We continue to build high quality balances in these segments to diversify and strengthen our earning asset mix over time and we are encouraged by these initial results and what is typically a seasonally slow loan growth quarter. Moving to the income statement. Improving asset yields were boosted by the full benefit of our Q4 repositioning to drive a 2% increase in net interest income and a 10 basis point increase in our margin for the quarter. Deposit cost pressures have not yet fully subsided as of Q1, but the pressures continue to abate as the mix shift in our back book is slowed and the competitive environment is stabilized. Our non-interest income of $65 million was up $3 million from the same period last year, and while we feel confident about the stability of our non-interest income in the short-term and about our ability to grow this category down the road, we continue to expect non-interest income to compress slightly in 2024. And while we continue to invest in people, products, process and technology, expense discipline remains a foundational focus for our company. Our Q1 non-interest expense of $198 million included another $8 million in FDIC special assessment costs to replenish deposit insurance fund. We will continue to diligently manage our run rate expense level as we execute our growth strategy throughout the year. Our conservative credit culture also continues to be a foundational component of our strategy. In Q1, we did see our non-accruals and net charge-offs tick higher, but these trends were balanced by decreases in delinquencies and total criticized loans. Taking a discipline and consistent approach, reviewing loan risk rating provides a good view of the credit risk in our portfolio by both segment and geography. We will continue to monitor asset quality closely so we can stay ahead of the curve. Now, we've generated significant momentum as a company over the past three years. And as shown on Slide 3, the benefits of these efforts are starting to come through in a number of ways. Since announcing our initial strategic plan back in 2021, we've added key talent in leadership positions across the bank. We've grown our commercial RM base. We've upgraded the customer experience, implemented a successful massive affluent program, and amplified our brand presence throughout our footprint. In each case, this progress started with listening. Listen to our colleagues, listening to our customers, and by delivering what these stakeholder groups have asked for, our efforts are being recognized. We've used customer feedback to steadily improve the bank experience through digital upgrades, product launches and service enhancements. These efforts were recognized earlier this month when we were named number one for retail banking customer satisfaction in the Upper Midwest by J.D. Power. We've also used colleague feedback to enhance collaboration and provide them with the tools they need to do their jobs better. Just this week, we were named winner of the 2024 Top Workplaces USA Award and also won five Culture Excellence awards. Importantly though, our efforts aren't just winning awards, they are transforming our financial profile. Here in Q1, we saw net growth across the board and consumer business wealth households reversing a steady trend of net decreases over the past several years. As compared to the same period a year ago, our consumer household acquisition was up 26%. Our consumer household attrition rate was down 9% over the same time. Customer growth with quality accounts will provide a tailwind financially over time. We are also seeing our strategy translate to net growth on both sides of the balance sheet and was been a challenging growth environment for the industry. Here in Q1, we again saw broad-based loan growth and core customer deposit growth. These are just a few examples of how the work that has been done across the company is setting us up to become a stronger company over time. As we move to Slide 4. We want to share a few more recent examples of how we are building on our momentum. Since announcing Phase 2 of our organic growth strategy back in November, we've stayed on offense, achieving several milestones in our second wave of organic initiatives. In some cases, these efforts are already having an impact, but we expect to see the full impact ramp up over the course of the year and into 2025. Now, I've said before, we are not looking to just fill seats at Associated. We are looking to add talent. The success of any strategy hinges on having the right people in the right places, and we've made significant strides in bolstering our senior leadership team with top talent from across the Midwest. We expect that trend to continue when we add Mike Lemons to our commercial team in Minnesota next month. Mike joins us from Wells Fargo where he spent over 20 years in commercial banking, most recently serving as a division portfolio executive for six states, including Wisconsin and Minnesota. We also need to ensure we have the right folks on the frontline to help us drive towards our goals. As such, we are continuing to invest in training for our branch bankers to handle mass affluent relationships. We are continuing to add commercial and small business RMs throughout the footprint and just last week, we enhanced our commercial banking team by adding three senior RMs in Madison, Milwaukee and Chicago. There is a growing perception in the Midwest that Associated Banc is an employer of choice, and that's both internally and externally. On the right side of the page, we've continued to make progress with various digital product and marketing enhancements designed to support organic growth. Taken with the enhancements we've already made, these actions bolster our efforts to attract new customers and deepen relationships. As the impact of each of these initiatives ramps up over the course of the year, we expect them to have an increase in impact on our financial results. This gives us confidence that we are on track with our strategic plan. And as such, we continue to expect total loan growth of between 4% and 6%, total core customer deposit growth of between 3% and 5% and total net interest income growth of between 2% and 4% for 2024. So with that, I'd like to highlight a few balance sheet trends for the first quarter beginning on Slide 5. As mentioned, we added $557 million of core customer deposit growth in Q1, represented a 2% increase from the prior quarter. While these results were boosted by seasonality, the growth was broad-based across several subcategories, reflecting stabilization of the mix shift we've experienced over the past year. Over the past three quarters, we've now added $1.4 billion in core customer deposits to our balance sheet. This core growth has enabled us to steadily decrease our reliance on wholesale funding sources, and we brought down our total wholesale funding by another 5% here in Q1. Deposit flows continue to be lumpy by nature, and the environment remains competitive, but we remain confident in our growth prospects based on incremental boosts we expect to receive from our initiatives over the course of the year. And as such, we continue to expect to drive core customer deposit growth between 3% and 5% for 2024. Moving to Slide 6. We highlight our loan trends through the first quarter. On a quarterly average basis, loan balances decreased by $583 million in Q1, which is a direct reflection of the $969 million mortgage loan sale that settled towards the end of December. On a period end basis, however, loans grew by $278 million in Q1. As expected, the overall loan growth trends were led by steady growth in our prime/super prime auto book and the commercial and industrial bucket. We've continued to emphasize these areas as a way to help us remix our balance sheet over time to decrease our reliance on low yielding, low relationship asset classes and to enhance our return profile while still maintaining our solid credit standards. Across our broader portfolio, we continue to seek selective growth that emphasizes full banking relationships, quality credit profiles, and diversification to deliver improved returns. Taking into account the current lending environment and the anticipated impacts of our initiatives, we continue to expect to drive total loan growth of 4% to 6% in 2024. With that, I'll pass it to Derek to walk through the income statement and capital trends. Derek?

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Derek Meyer: Thanks, Andy. I'll start with our asset and liability yield trends on Slide 7. While the target Fed funds rate has remained stable since July of last year, we continue to see asset yields inch higher through the back half of 2023, and that trend has continued into Q1 of this year as a sizable portion of our loan book has repriced and remixed over time. This trend has been led primarily by the C&I, CRE and auto categories. Total earning asset yields increased by 13 basis points over the prior quarter and landed at 5.64% here in Q1. Like others in the industry, we've seen our fundings cost increase over the past year due to a combination of rising rates, liquidity pressures, and a mixed shift in our customer deposit base. However, after seeing these pressures stabilize over the back half of 2023, the rate on total interest-bearing liabilities flattened out at 3.55% from the fourth quarter to the first quarter. This flattening was largely driven by the paydown of FHLB that we completed as part of our balance sheet repositioning in Q4, but it's also a function of ongoing stabilization in the deposit environment and our efforts to strengthen our funding profile through organic core customer deposit growth. Moving to Slide 8, you can clearly see the impact of these recent trends on both our net interest income and our margin. Here in Q1, our NII landed at $258 million for the quarter, a $4 million increase from the prior quarter. Our NIM increased by 10 basis points to 2.79%. As we shift to Slide 9, I want to take a moment to discuss all the various elements of our strategic plan are shifting the mix on both sides of our balance sheet and driving us towards an enhanced profitability profile. On the asset side of the balance sheet, we've already taken several steps to diversify our loan mix in a way that enables us to decrease our reliance on low yielding, low relationship lending strategies while still maintaining our solid credit standards. We've meaningfully grown our commercial RM base over the past three years while also changing the incentive structure to emphasize holistic relationships including deposits and other services. We've steadily grown a prime/super prime indirect auto portfolio to diversify our consumer lending business at higher spreads. And last year, we exited the low relationship, low yielding TPO mortgage business, sold nearly $1 billion in mortgage loans and moved to an originate to sell model. Here in the first quarter, you could see the results of these changes in our loan growth figures where we added $215 million in auto balances to a portfolio with average yield of over 5.5%, added $127 million in C&I balances to a commercial and business portfolio with an average yield of over 7% and held balances flat on a mortgage book with an average yield of below 3.5%. On the liability side, we've talked extensively about our efforts to attract, deepen and retain core customer relationships as a way to decrease our reliance on wholesale funding, and you've seen that come to life as we’ve added significant core customer deposit balances for three straight quarters while taking steps to decrease our wholesale funding over the same time period. So as you can see, all of this is not happening by accident. We are taking purposeful actions that are changing the makeup of our balance sheet and the return profile of our company for the better. The early results are promising, but we are still working to make sure we stay on track to meet our medium term goals. Based on our current expectations for balance sheet growth, deposit betas and Fed action, we continue to expect net interest income growth of between 2% to 4% in 2024. This guidance assumes 325 basis point Fed rate cuts throughout the year beginning in June. On Slide 10, we've continued to manage our securities book to remain within our 18% to 20% target. With the benefit of rising rates and our securities repositioning, the average yield on a securities book has now risen by 67 basis points from the same period a year ago. After adjusting our CET1 capital ratio to include the impacts of AOCI, this impact would have represented a 64 basis point hit to CET1 in Q1. The spread of this impact grew slightly versus the prior quarter, largely driven by rising interest rates. As the percent of total assets, our investment securities and cash position held firmly at roughly 21% at the end of the quarter. Over the remainder of 2024, we will continue to target investments to total assets of between 18% and 20%. Moving to Slide 11. We highlight our non-interest income trends through Q1. Our non-interest income came in at $65 million for the quarter, which was down $5 million relative to our adjusted Q4 number, but was up $3 million from the same period a year ago. Our first quarter results were driven by a $2 million increase in service charges and deposit account fees and a $1 million increase in mortgage banking. After posting the $6 million gain on sale of Visa (NYSE:V) B shares in Q4, we also booked another $4 million gain on the sale of Visa B in Q1. As of March 31, we had no Visa B shares remaining. These figures were partially offset by a $5 million decrease in capital markets fees, which stemmed from a quarterly decreases in syndications and trading account revenues. While we feel well positioned on the durability of our non-interest income in a challenged environment and continue to expect non-interest income to compress by 0% to 2% as compared to our adjusted 2023 base of $264 million. Moving on to Slide 12. We continue to make targeted investments to support our initiatives. But maintaining a discipline on expenses continues to be a foundational focus for the company. Our first quarter expenses of $198 million were up 5% relative to Q1 of 2023, but were down 17% from the GAAP number we reported in the fourth quarter of 2023. After booking $31 million for the FDIC special assessment in Q4, we booked an additional $8 million in FDIC special assessment expense in Q1. This was partially offset by $3 million refund in other FDIC assessment costs. On adjusted basis, our efficiency ratio landed at 57.2% for the quarter, which is the lowest we've seen since Q2 of 2023. Our non-interest expense to average assets ratio also fell back below 2% for the quarter, which demonstrates our ability to keep expenses in check while investing in our growth strategy. With that in mind, we continue to expect total non-interest expense growth of between 2% and 3% for 2024 off of our adjusted 2023 base of $783 million. These figures exclude the FDIC special assessment expense in Q4 and in Q1. We also continue to expect annual operating leverage of between negative 1% and 0% in 2024. Shifting to Slide 13. We saw a 3 basis point net decrease in our TCE ratio during the quarter, finishing at 7.08%. This net decrease was driven by a 9 basis point hit from AOCI due to higher long-term rates. After falling to 9.39% as a result of our balance sheet reposition into Q4, our CET1 rebounded in Q1 ending the quarter at 9.43%. Both our TCE and CET1 remain well within our 2024 target ranges as of Q1. Given current market conditions and the expectation for short-term rates to remain elevated in the near-term, we expect TCE to remain in the range of 6.75% to 7.75% in 2024. We also expect CET1 to remain in the range of 9% to 10% for the same timeframe. I'll now hand it over to our Chief Credit Officer, Pat Ahern, to provide an update on credit quality.

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Patrick Ahern: Thanks, Derek. I'd like to start our credit portion with an allowance update on Slide 14. We utilized the Moody's (NYSE:MCO) February 2024 baseline forecast for our CECL forward-looking assumptions. The Moody's baseline forecast remains consistent with a resilient economy despite the higher interest rate environment. The baseline forecast contains no additional rate hikes, slower but positive GDP growth rates, a cooling labor market and continued deceleration of inflation. Our ACLL increased by $2 million during the quarter to $388 million. With increases in the commercial, CRE investor and other consumer categories, partially offset by decreases in CRE construction and resi mortgage. Our allowance continues to be driven by loan growth in select areas such as auto, nominal credit movement, and general macroeconomic trends that reflect the stability of our Midwest footprint. As such, our reserves to loan ratio landed at 1.31% in Q1, a 1 basis point decrease versus the prior quarter, but a 6 basis point increase from the same period a year ago. Moving to Slide 15. Our portfolio has continued to hold up relatively well with limited migration through the pipeline as evidenced by our core credit quality trends. At the top of the funnel, our delinquencies came down meaningfully in both the 30 to 89-day and the 90-plus day buckets during the first quarter. As we look further down the line at our total criticized and classified loans, the substandard accruing and non-accrual buckets tick higher, but these increases were more than offset by a $61 million decrease in the special mentioned category. Netting the difference, total criticized loans actually decreased slightly for the second straight quarter. We remain encouraged with the stability of total criticized assets and the decrease in these credits showing early stress. Within the non-accrual bucket, we continue to see puts and takes in Q1 consistent with our normal course of business. This includes one new $25 million credit in which recent and pending improvements may provide a path forward for a quick resolution. Outside of that one particular credit, non-accruals would have remained relatively stable for the quarter, which we see as another sign of overall credit stability. Finally, we booked $22 million in net charge-offs during the quarter and at $24 million in provision. While net charge-offs rose from the prior quarter, they in part reflect an opportunity the bank had to accelerate a credit resolution earlier than expected. The overall net charge-off rate still remains with 2024 expectations. Taken together, this picture gives us confidence that the increase we saw in non-accrual loans and net charge-offs during Q1 represent a handful of credits migrating through our rating system and not necessarily a sign of broader issues coming down the road in future quarters. Overall, we remain comfortable in the normalized activity we've seen across the bank. As we've done over the past 12 to 24 months, our ongoing quarterly portfolio deep dives and risk rating analysis remain a focus and a key tool to stay ahead of credit concerns given the uncertain macro outlook noted earlier. As we look into the year, we remain diligent on monitoring credit stressors in the macro economy to ensure current underwriting reflects ongoing inflation pressures, labor cost to just name a few economic concerns. In addition, we continue to maintain specific attention to the effects of elevated interest rates on the portfolio, including ongoing interest rate sensitivity analysis bank-wide. Going forward, we expect any provision adjustments to continue to reflect changes to risk grades, economic condition, loan volumes, and other indications of credit quality. Finally, we've provided a refresh of CRE metrics on Slide 16. As a reminder, our conservative approach to credit has been optimized over the course of the past several years as we've built a diverse portfolio of high-quality commercial loans across our portfolios and a focus on prime and super prime consumer portfolios. While CRE continues to be cited as an area of risk in the industry, we feel well positioned given the conservative approach we've applied across the bank. In building our CRE portfolio, we focused on partnering with well-known developers and build a portfolio predominantly in stable Midwest markets. Over two-thirds of our CRE portfolio is based in the Midwest with an emphasis on multifamily and industrial properties. We do not have any exposure to the rent controlled New York City real estate market. Office loans represent just 3% of our total loans as a bank and within that portfolio, we are weighted towards Class A properties in non-urban environments. We continue to take a proactive approach to CRE office credits with the majority of those loans maturing for the remainder of 2024 already having strategies in place, whether that be refinance, sale, qualifying for extension at prevailing underwriting standards. While we feel well positioned given our business model approach and the markets we operate in, we continue to monitor this and all of our portfolios closely. With that, I will now pass it back to Andy for closing remarks.

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Andrew Harmening: Thank you. I'd like to wrap up by reiterating a couple key points from our presentation on Slide 17. First, our strategy emphasizes quality, relationship focused loan growth that decreases our reliance on lower yielding non-relationship balances and enhances our profitability profile. Based on recent progress against our plan, incremental momentum we expect over the remainder of the year and the current macro outlook, we continue to expect total loan growth of between 4% and 6% in 2024. On the other side of the balance sheet, we've been pleased with the momentum we've seen from three straight quarters of core customer deposit growth. This gives us confidence we are on the right track with our initiatives and we expect to benefit further over the next several quarters as our Phase 2 initiatives start to have a full impact. As such, we continue to expect core customer deposit growth of 3% to 5% in 2024. On the income statement, we've adjusted our most recent forecast for balance sheet growth, deposit betas and rate environment. Our latest forecast assumes three Fed rate cuts beginning in June. Taking these factors into account, we continue to expect net interest income growth of between 2% and 4% in 2024. And lastly, our disciplined approach to expenses remains a foundational focus for our company. With this in mind, we continue to expect non-interest expense growth of 2% to 3% in 2024 after excluding the impact from the FDIC special assessment expense in Q4 and Q1. With that, we'll open it up for questions.

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Operator: Thank you. We will now be conducting a question-and-answer session. [Operator Instructions] Our first question is from Daniel Tamayo with Raymond James. Please proceed with your question.

Daniel Tamayo: Thank you. Good afternoon, everybody.

Andrew Harmening: Hey, Dan.

Daniel Tamayo: Maybe first starting on the margin guidance. So you reiterated the guidance from the prior quarter, but you removed three rate cut assumptions and now it seems more likely that we get the later two cuts than the June cut. So should we think about the – that ranges as more toward the upper end or was there more pressure than anticipated in the first quarter that we should still be thinking kind of middle? And then how does the lack of June cut play into the guidance?

Andrew Harmening: Well, I'll start that and I'll let – this is Andy. I'll let Derek finish that. I think you should be thinking squarely in the range of what we had before. I wouldn't go low and I wouldn't go high. And the reason I say that is because assuming that it's higher for longer you have an impact on your funding costs, whether that be CD renewals or wholesale funding. However, we're slightly asset sensitive. So we have a benefit there. When I look at three rate cuts or six or one rate cut, and as you get towards the second half of the year, I just see it being less and less material to us. I think it's fairly neutral between three and one rate cuts. So as we look at it today, we'll have to see how the deposit environment progresses with pricing. But we're assuming that it'll be a little bit more expensive. But we think that still lands us squarely in the range and the forecast that we had before. And then remembering on the asset side, we're generating assets at a little bit higher yield. And we had a decent loan growth in the first quarter, and we continue to expect that we're going to be in the range on loan growth for the rest of the year. And those loans bring in a higher yield with them. Derek?

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Derek Meyer: Yes. I think we expect NIM to widen by the end of the year and we expect sequentially, NII to go up. I think the behavior of the deposits is really the key. And I don't think anyone's been terribly confident that that's completely settled down. So I think we feel really good about the quarter, we felt good about last quarter on the deposit performance. I just don't think you want to get ahead of ourselves.

Daniel Tamayo: Okay. I appreciate that. The other thing is kind of a similar question. But we've seen nice progress. You've seen nice progress on the deposit base had pretty good growth in the non-interest-bearing in the quarter. Maybe you could talk about where that was coming from and if you have an idea in budgeting or as you think through this of what is a new normalized range either through the cycle or when we get to kind of a more normalized time period for what the non-interest-bearing would be as a percentage of the deposit base?

Derek Meyer: So last time, I think last quarter we shared that we expected non-interest-bearing deposits to floor out at about $5.8 billion, $5.9 billion. And that's still what we think. This came in as expected. We have a lot of seasonality in the first part of the year, which makes that number move around quite a bit. It came in – because it came in as expected, we feel good about it and expect it to creep up closer to $6 billion by the end of the year. So our expectation is that it doesn't – in nominal dollars doesn't decrease, and most of our focus is then growing non-interest-bearing deposits and trying to make sure that we optimize that so that we can keep a lid on the amount of wholesale funding that we use. And that's really driving the puts and takes on our margin going forward.

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Daniel Tamayo: Understood. Okay. Well, thank you for all the color. I'll step back.

Andrew Harmening: Thank you.

Operator: Our next question is from Jon Arfstrom with RBC Capital Markets. Please proceed with your question.

Jon Arfstrom: Hey. Thanks. Good afternoon.

Andrew Harmening: Hey, Jon.

Jon Arfstrom: Hey. Just kind of a follow-up on Slide 5. You guys had good savings and money market growth. Can you talk a little bit about what drove that? And do you feel like that's repeatable type trend?

Andrew Harmening: Yes. Maybe I'll take that one, Derek. When I look at what our forecast is for the year because there's seasonality that's always involved. But when we look at the full-year, we expect the vast majority of what we're going to get in deposit growth to come from consumer. So you start with the fact we're growing households. But we're growing households and getting a higher average deposit amount per household. That's a really nice combination. Secondly, on mass affluent, we've gotten hundreds of millions of dollars in additional funds from this customer segment. That segment makes up 75% typically of the base of a consumer company, consumer bank. We've been doing that for a year and a half, and we're expanding the number of people that are considered mass affluent experts. Third, our private wealth team is accelerating its growth in two ways. One, to have a good private wealth deposit base, you have to have a good mass affluent base. Now those customers are starting to expand up into private wealth. Secondly, under the leadership of our new Head of Private Wealth, President of Private Wealth, Jayne Hladio, the group and the referrals internally within the different segments of Private Wealth in some cases have doubled. So we are seeing very strong growth from the Private Wealth side. The question of can we continue? If we could continue at that rate, we'd be forecasting 8% growth. We're forecasting 3% to 5%. And the simple reason on that is we knew the first half would be somewhat lumpy. You have bonus time and then you have tax receipts. The tax receipts largely happen disbursement in the second quarter. So we thought we'd be fairly flat in the second quarter. And then we saw last year that trend of increase in the second half of the year, we're going to enter the second half of the year with more momentum from our foundational products, services, digital, commercial than we had last year and a little bit less noise in the marketplace. So that's why we come in at that 3% to 5%. But do we think it's sustainable that we outperform the market over an extended period of time in deposit growth? Yes.

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Jon Arfstrom: Okay. Good. It sounds like it's core in your mind.

Andrew Harmening: It is.

Jon Arfstrom: Yes. That's good. Okay. And then on Slide 7. Derek, you said something in your comments, and I think I missed it. But can you talk about the rate on new auto paper that you're getting and what kind of growth expectations you have for auto?

Derek Meyer: Yes. We still think it – we haven't talked a lot about the rates. But generally for the last quarter and past several quarters, it's north of 7%. And we expect to see roughly the same nominal dollar amount of growth each quarter. It's been a little north of 200, and that will continue. The dollar amount will slightly decrease as the portfolio grows and the runoff grows, but we're not. We expanded into our footprint states and we don't have plans to add other markets beyond that for the year or in our guidance that was contemplated for now.

Jon Arfstrom: Okay. So that – but that yield should march higher over time.

Derek Meyer: Yes. It would keep marching higher, and that's what's been helpful both for that book, the securities book and even a little bit for the resi, whether rates stay higher for longer or go up more or even drop, it'll continue marching higher for those three buckets for the rest of the year.

Jon Arfstrom: Okay. All right. And Andy, I won't ask about the Packers' needs in the draft tonight. I'll just step back in the queue.

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Andrew Harmening: I'm going to stop sure, saying all you need is love.

Jon Arfstrom: Yes. All right. Thanks.

Operator: Our next question is from Terry McEvoy with Stephens Inc. Please proceed with your question.

Terry McEvoy: Hi. Good afternoon, everybody. Question on fee income, if I back out the Visa gain in the first quarter, is the core run rate a bit lower? And I know you talked about capital markets and what happened in the first quarter. Do you expect that business to rebound in Q2 through the second half of the year?

Derek Meyer: We do. It was low last year, first quarter also. So you expect – I think you've got it right actually.

Terry McEvoy: Okay. And then the run rate, is it a bit lower or am I just looking at one quarter and in the full-year you're still confident in that range?

Derek Meyer: We're still confident in that range. I do not expect it to be lower than that.

Terry McEvoy: Okay. And then I was wondering if you could provide an update on the – it used to be specialized lending on Slide 6. I think you removed it a quarter or two ago. Maybe just talk about the progress there? Was it asset-based equipment finance? And is that just folded into commercial and business lending now?

Andrew Harmening: Yes. It really is folded into commercial lending now. I mean, really when you get into it, it's the same segment serving a similar customer, particularly with equipment finance. Those continue to be really good businesses for us. I mean if we broke that out, we're right on the plan that we envisioned when we launched those. So we thought it was just a cleaner view just to look at that as a full view of commercial. But no question being able to provide equipment finance in the manufacturing belt was wise and our asset base lending team is just strong. They do this the right way and they do it in a very buttoned up fashion. And they've had nice progression on the growth in that space as well.

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Terry McEvoy: Makes sense. Thanks for taking my questions. Have a nice evening.

Andrew Harmening: Thank you.

Operator: Thank you. Our next question is from Scott Siefers with Piper Sandler. Please proceed with your question.

Scott Siefers: Good afternoon, everybody. Derek, I was hoping that you could speak to the expected expense trajectory. I know you had said previously that costs would come down in the first quarter. But nevertheless this quarter's core number looks quite a bit better than I would've figured. So I guess there'll be some reversion back upwards, presumably, I think you discussed the $3 million FDIC refund if I heard correctly. Presumably that won't repeat. But will the reversion back upwards sort of come all at once and then expenses stabilize or is this going to build kind of steadily throughout the year?

Derek Meyer: It'll pop up a little bit without the $3 million that you're talking about. And then it just slowly glides up in second and third quarter. Part of it is you expect to be marketing expense. Part of it is technology expense as we continue to roll out products and features. And then it's really filling out the hiring that we started last year, but continuing this year as we add RMs into our key markets.

Andrew Harmening: I mean, if you remember, we had a reduction in force at the end of last year. At the same time, we started the hiring. So we got ahead of the hiring pretty well and we're on track there. But it didn't happen in one fell swoop much as the reduction in force did. So that will slowly build on revenue producers as the year goes along.

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Scott Siefers: Okay, perfect. Thank you. And then Andy, maybe just a thought or two on overall customer demand. For the industry as a whole, there's just not been a heck of a lot of loan demand, particularly on the commercial side. You all are a bit of a unique animal given sort of the build out of the bank or the rebuild out. And then the other factor is, I guess you just operate in healthier markets generally, but was hoping just you could maybe provide a thought or two on overall demand and investment appetite among your customers?

Andrew Harmening: Well, there's certainly awareness of the macro environment. I mean it's impossible not to know that that's true. But what I would say is the quality of folks that we have and the quality of people that we're at, they typically have a following. So we are not – we don't have to stretch on credit. It is simply a matter that we have more commercial bankers than we did before. On the consumer side, it's really a function on the customer side. It's a function that we built out capabilities. But on the commercial loan side, we expect a steady growth within the team and the quality of the folks that we're hiring, they're frankly attracting more quality. And so as we go along, it's building on itself. And we expect based on what we're looking at right now for the next 30 and 60 days, because we track very closely the pipeline of conversations we're having. We expect that to continue. And so as that happens, you hire somebody, they get onboarded, they have to talk to a customer, then they get a loan packet. And then they book it. And that takes time. And so that's why we feel pretty bullish about as we head into fourth quarter and some of those deals start to hit and we head into first quarter next year and second quarter and so on. So really the momentum we've had is just a quality as opposed to quantity right now. We're going to add on the quantity portion of this and that'll have a double effect as we head into the second half of the year we expect.

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Scott Siefers: All right. Perfect. Thank you very much.

Andrew Harmening: Thank you.

Operator: Thank you. Our next question is from Chris McGratty with KBW. Please proceed with your question.

Nicholas Moutafakis: Hi. This is Nick Moutafakis on for Chris. Good evening.

Andrew Harmening: Hey, Nick.

Nicholas Moutafakis: Maybe just a couple quick ones. I saw there was 900,000 shares repurchased in the quarter. Was this just related to like employee stock grants or any kind of signal you would repurchase further this year?

Andrew Harmening: It was relating to equity stock grants. You've got it correct. No signal.

Nicholas Moutafakis: Great. Thanks. And maybe just more broadly, we've gotten some questions on exposure to the trucking industry within the C&I book. Question is given some of the oversupply within the industry there. So I don’t know if you have the expo, like the actual exposure for the bank to trucking, transportation or freight?

Patrick Ahern: Yes. This is Pat Ahern. It's pretty small. Call it $700 million in commitments. We actually just got done with – part of our deep dives that we're doing on a quarterly basis, we did just carve out trucking and transportation this quarter. Pretty happy with the results. Don't see a lot of emerging risk there. Certainly, the industry has seen some migration, given volume changes, giving some over capacity within the space. But our clients seem to be bouncing back resizing and we're starting to see some of the shipping rates, the spot rates kind of bottom out here and there. So we feel pretty good about where we're at.

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Nicholas Moutafakis: Great. Thank you for the color. I'll step back.

Patrick Ahern: Thank you.

Operator: Thank you. At this time, there are no further questions in queue.

Andrew Harmening: Well, I want to thank everyone for their interest in our continued story. It's certainly a dynamic marketplace, macro marketplace. But we like the markets we're in. We have room to run within those markets because we are not overly penetrated. And we seem to being able to build on Phase 1 of our strategic plan so far with Phase 2. So look forward to your continued interest and happy to answer any questions offline that we can. Thank you.

Operator: This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.

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