Investing.com
Published Feb 12, 2024 22:18
Real-time alerts offer proactive and personalized insights, helping clients know when to log in and manage their financial lives
"Our clients unlocked convenience 23 billion times last year through digital interactions," said
In 2023, clients interacted 673 million times with Erica, the most advanced and first widely available virtual financial assistant. This was a 28% increase year-over-year, bringing the total interactions since launch to nearly 1.9 billion. Clients across Bank of America businesses increasingly leverage Erica:
How clients send and deposit money has also continued to shift toward digital:
More information on how Bank of America clients are engaging with digital banking is available in the bank's quarterly Trends in Digital fact sheet.
Bank of America continues to be recognized throughout the industry for its digital leadership, receiving over 120 accolades in 2023. Most recently, Bank of America was named:
Download the Bank of America app or visit bankofamerica.com.
Bank of America
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in
Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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Reporters
Phone: 1.980.387.0514
andrew.aldridge@bofa.com
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SOURCE Bank of America Corporation
Written By: Investing.com
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